Technical Services Engineer

Our Client is a fast growing and innovative Manufacturer with a wide range of high performance products who provide to a variety of sectors.


· To provide technical support to the internal and external sales teams for standard products and standard applications;

· To provide initial technical support to architects / contractors / installers / distributors for standard products and standard applications;

· To facilitate the smooth operation and communication between Customers, Internal and External teams;


Directly to Technical Services Manager

The responsibilities

Key tasks include:-

· Customer Technical Support

· Provide Technical Response to advise customers on correct selection, specification and/or use of standard products within the defined limits of standard applications.

· Fully record technical enquiries and responses in CRM and ensure that Technical Responses are issued to the customer in a timely manner.

· Sales Team support

× Support sales team with technical issues.

× Deal with day-to-day technical issues as they arise.

· AutoCAD Detailing.

× Interpret customer needs in AutoCAD format for confirmation with the customer.

× Formulate drawings for internal use that interpret the customer’s needs.

× Save all drawing according to Document Control Procedure

The right candidate will require to be:

Already professionally experienced in a technical product group, particularly beneficial if in Construction, HVAC, Rail, Powergen, Automotive or OEM sectors.


A recent graduate or post-graduate in a construction, architecture or engineering related discipline

Permanent role

Hours of work are 08:00-16:30 Mon-Thur and 08:00-13:00 on a Friday

Salary: £24k to £28 + profit share bonus

*We shall only respond to candidates with relevant experience for this role*

Reference: 34617929

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