Recruitment Solutions Wales are recruiting for a Technical Service Engineer for one of South Wales leading Manufacturers of a wide range of high performance insulation products.
* To provide technical support to the internal and external sales teams for standard products and standard applications.
* To provide initial technicial support to architects/contractors/installers/distributors for standard products and standard applications.
* To facilitate the smooth operation and communication between Customers, Internal and External teams.
* Customer Technical Support.
Provide Technical Response to advise customers on correct selection, specification and/or use of standard products within the defined limits of standard applications.
Fully record technical enquiries and responses in CRM and ensure that Technical Responses are issued to the customer in a timely manner.
* Sales Team Support
Support sales team with technical issues.
Deal with day to day technical issues as they arise.
* AutoCAD Detailing
Interpret customer needs in AutoCad format for confirmation with the customer.
Formulate drawings for internal use that interpret the customers needs.
Save all drawings according to Document Control Procedure.
Excellent opportunity for a professionally experienced person in a technical product group, particularly beneficial if in Construction, HVAC, Rail, Powergen, Automotive or OEM sectors.
Please email your CV to
- Technical issues
- Automotive sectors.