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Technical Service Support

Posted 12 September by Watson HR Ended

Our client is a young, growing small business with a small friendly team. Their recent increase in business has resulted in the requirement for a full time support person to take on this role in the team.

Core work duties will include; customer, supplier and field based engineers liaison via email and telephone whilst offering assistance to other office staff for the day to day operation of the business.

Job Role Tasks:

  • Management of the field based engineers diary to department KPIs.
  • Management of subcontractor works.
  • Liaising directly with engineers and customers on all engineering jobs to include planned maintenance, reactive callouts and installation projects.
  • Production of site specific RAMS & permit to work.
  • First point of contact for engineers and service related enquiries.
  • Key account management.

Future Job Role Tasks to Include:

  • Stock management.
  • Engineers development plan.
  • Service department management.

The successful applicant will possess attention to detail, excellent communication & team building skills, be self-motivated and keen to improve on industry knowledge. Basic technical knowledge & understating of plumbing & electrical fault finding preferred but not essential, as full training provided.

You will have have excellent Microsoft Office skills, minimum 3 GCSE’s and full UK Driving Licence. Own transport will be needed to reach the site.

If you have the above skills and experience, please send your CV to Watson-HR who are acting as agents for this role.

Reference: 33287626

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