To excel in this role, you will have a strong customer focus combined with a good knowledge of data manipulation, as well as the ability to work to tight timelines with accuracy. You will also be able to multi-task to provide support for various departments including Sales Administration, Customer Services and the Warehouse Team. An ability to use your own initiative to resolve queries and go the extra mile would help you excel in this rare and exciting position!
Implementation support for onboarding new customers
Pricing for yearly increases from each carrier to include the updating of all internal databases
Answering customer queries
1ST point of contact for reception calls
Setting up of new accounts including all contract and account service mapping
Maintaining Database to include all pricing and customer information
Booking and reporting on all Third Party collection
Various Carrier SLA and Customer Services Reporting
Dangerous Goods Management
Enthusiastic and effective team member
Very good Excel knowledge
Strong organisational, communication and interpersonal Skills (both written and verbal)
Ability to manage workload and prioritise effectively
Other roles you may have applied for: Sales Administrator, Sales Support Executive, Excel Administrator, Customer Service Administrator, Data Administrator
Cherry Professional is recruiting for this role on behalf of the client.
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