Technical Operations Manager

Posted 3 days ago by Hays Specialist Recruitment Limited
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Technical Operations Manager/Lincoln/Permanent

Your new company
A large and reputable organisation based in Lincoln is looking for an experienced and driven team manager to manage a technical operations team of around 12 staff.

Your new role
This role will manage the Audio Visual and technical Operations Team providing 2nd and 3rd line support to the organisation. This role will manage and motivate the team and be a technical escalation point.

The team is involved in a diverse and fascinating range of activities; including supporting the organisation's user environment, troubleshooting & fixing hardware and application issues, involvement in the roll out of large associated projects as well supporting events & other high profile activities.

Working closely with the ICT Service Desk and other ICT Technical teams you will provide an excellent customer experience, the role holder will develop key stakeholder relationships within the organisation as well as effective supplier relationship management.

The successful candidate will have the opportunity to work closely with the ICT Management Team to make a real difference to the services provided and drive Continual Service Improvement.

What you'll need to succeed

  • Excellent communication skills
  • Proven experience managing a technical team
  • Experience working in a large technical environment
  • Strong stakeholder management skills
  • A broad technical background
  • Any experience with Audio Visual would be beneficial but not essential

What you'll get in return
A salary of up to £40,000,16% pension, over 30 days annual leave and excellent work/life balance.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • IT Manager/Technical Operations Manager/IT Operations Manager

Reference: 39733786

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