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Technical Desk Support Engineer

Posted 22 February by Sheridan Ward Recruitment Services Ended

Technical Desk Support Advisor
Job Type: Permanent
Location: Uxbridge
Salary: £30,000 - £38,000 with 25 days holiday, Parking and Private Health

My client is a global company who are looking to recruit a Technical Desk Support Engineer. You will be providing technical support by email and phone, so you will need to have outstanding communication skills. Are you able to work independently but also be an excellent team player. Do you have a refrigeration engineering background or have experience working in a product technical support role?

As a Technical Advisor you will need to have:
Providing technical support across the business to all customers
Delivering and managing customers projects
Developing and maintaining product knowledge of competitor's products alongside their own
Being able to train colleagues and customers on new products
Able to work independently but also able to cover for team members
Have an excellent telephone manner
Strong IT and Microsoft office skills

***ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED***

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Customer Service
  • 1st Line Support

Reference: 34533791

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