Technical Customer Service Advisor

Posted 1 week ago by The Recruitment Geeks
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Job Title: Technical Customer Service Advisor

Salary: £19,000

Location: Exeter

We are working with one of our clients to recruit a Technical Customer Services Assistant to join their busy team. In this role you will be taking customer calls of a technical nature and providing the correct solutions to resolve issues in a swift manner.

Duties will include:

  • Resolve technical issues
  • Handle calls, faxes and email enquiries regarding operations and safety of clients products
  • Provide excellent customer service at all times
  • Document and report all calls on company CRM
  • Ensure all information provided is accurate and appropriate

Your Skills will include:

  • Excellent verbal and written communication skills
  • Proactive approach to keeping reports
  • Possess a flair for developing and maintain client relations
  • Able to learn new skills
  • Able to read technical information
  • Experience working within a customer service role

Please click apply now to be considered for this opportunity.

This vacancy is advertised on behalf of The Recruitment Geeks who are operating as a recruitment agency.

Reference: 42043436

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