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Technical Co-ordinator

Posted 2 February by The One Group Easy Apply Ended

I am currently recruiting for an Technical Coordinator to work for a busy and successful Sales team within a successful global employer within Haverhill.

This is a customer and technical focused role and the ideal candidate will have a strong customer service/ technical customer service experience and the ability to work within a busy sales office.

*To ensure the resolution of customer queries, complaints and/or advice is dealt with professionally and within strict time constraints.
*To organise and plan resource allocation in support of; external site visits, trade days and demonstrations for the Technical Services Representatives, Sales, Marketing and Business Development teams.
*To ensure that incoming queries (phone, email, task, other) are dealt with in a timely, positive and professional manner.
*To ensure that departmental databases, libraries and archives are current and up to date.
*To work with other teams ensuring that product literature and test certification is proofed, up to date and published in the appropriate manner
*Liaise with the Laboratory Manager to process and update Material Safety Data, CoSHH and CE certificates
*In co-ordination with the relevant teams/experts, manage the drafting and updating of: Declaration of Performance Certificates (DOPs), Product Datasheets, Product Packaging, ISO certification, MED certification, LU approvals and other Product Literature
*Generation of reports/statistical information for Technical Manager
*Processing purchase orders and receiving of goods
*Provide general administrative support for the Technical Services Department

The ideal candidate will have experience using SAP and be from a manufacturing or construction background.

You will be required to work Monday - Friday 8:30am - 5pm and can expect to receive some excellent benefits! As well as a competitive market salary of £20,500 pa

With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn't just recruitment, it's: Recruitment as it should be.

For more information, call us or visit our website at

Reference: 34388161

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