Technical Author - Fast-paced start-up - Walsall

Posted 5 days ago by Michael Page Technology
Easy Apply

Technical Author - Fast-paced start-up - Walsall

Opportunity for a Technical Author / Technical Writer with experience working in an SDLC environment and experience working with a variety of internal and external stakeholders / customers. This is a brilliant opportunity to join a growing, fast paced and dynamic environment whilst learning state of the art technology platforms/products

Client Details

Technical Author - Fast-paced start-up - Walsall

Description

  • Technical writing for internal and external stakeholders including end users, 3rd parties and customers
  • Ensuring that logs are maintained of any errors, changes, updates, bugs etc. in the knowledge base
  • Regular updating of training guides and product demos
  • Ensuring that logs are maintained of any new features requiring documentation
  • Liaise with 'Head of' level stakeholders with recommendations relating to potential areas of concern for customers and coming up with documents to resolve any issues
  • Maintain consistency in style and provide guidance on language as well as providing proof reading services
  • Work collaboratively with other Technical Authors and providing mentoring

Profile

2 - 3 years' experience working as Technical Author

Strong communication and stakeholder management experience

Superlative attention to detail and documentation / technical writing experience

Must have ability to work in fast paced / ambiguous environment under pressure

Driven, confident and natural problem solving attitude

Technical Author - Fast-paced start-up - Walsall

Job Offer

£35,000 - £40,000 + benefits + amazing opportunity to work as Technical Author with innovative software house

Required skills

  • Agile
  • Analysis
  • Documentation
  • Software Development
  • Technical Writing
  • JIRA
  • Technical Author
  • training
  • relationship management
  • Stakeholder management
  • engagement
  • updates
  • change request
  • error
  • bugs
  • user guide
  • software user documentation

Reference: 39505680

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