Technical Administrator / Service Desk Engineer

Posted 9 April by Randstad Sourceright Easy Apply
Technical Administrator / Service Desk Engineer

Rugby (Warwickshire)

£10.25 per hour (Via PAYE) - £11 per hour (Via Limited / Umbrella Company)

Technical Administrator / Service Desk Engineer needed!! A Leading Electronic Manufacturing organisation based in Rugby (Warwickshire) requires a Technical Administrator / Service Desk Engineer to join their growing team on a contract basis. The Electronic Manufacturing organisation requires a candidate with experience as a Technical Administrator / Service Desk Engineer. This is a 3 contract position with the opportunity to be ongoing.

Job Description:
  • Ensure the efficient running of all hardware, software and services as part of a team of Support Desk and Technical Engineers
  • Provide telephone support, first and second line fault finding and investigations
  • Ensuring the Fault Management system is used to record issues and provide updates to the affected client
  • Generate and analyse system performance reports
  • Undertake training for equipment and systems as and when necessary.


    To be successful you must have experience with the following:
  • 1st or 2nd line support experience
  • Helpdesk experience
  • Experience working towards SLAs
  • Responsible for 1st and 2nd line support for tool enforcement projects
  • Enthusiastic and interest in IT

    This is an immediate opportunity so please apply now for immediate consideration.
  • Reference: 34863602

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