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Tech Advocate

Tech Advocate

Posted 27 October 2021 by Surrey County Council
Featured Ended

The starting salary for this role is £40,227 per annum based on a 36 hour working week. 

We are looking for an exceptional individual to join a new team in Surrey County Council as an advocate for IT on a 12-month fixed term contract (to be reviewed at a later date).

The council has recently completed a major update of software and hardware solutions for its staff. The Tech Advocates are required to work closely with specific teams and individuals within the business to promote and support the full value of these solutions. In this role, you will work with the wider business to find out how they are currently using technology and how they are hoping to develop its use, and consider any new or improved uses and processes for that team. You will then be responsible for providing the tailored training, guides and support required. In addition to this, you will seek out opportunities to promote and demonstrate the IT solutions available to staff.

We are looking for a Tech Advocate to promote best practice and enable staff to use technology with confidence in four main areas:

  • MS Teams
  • M365
  • Devices
  • Conferencing Technology

You will need to be open to immerse yourself in one of the specialist areas and receive training, alongside self-led learning and research, to become an expert in your field. You do not need to have had a previous background working in IT, but you will need strong IT skills and natural curiosity. You will work alongside your colleagues in IT & Digital to enable staff to use tech to achieve their goals, using face to face and virtual engagement sessions, and to provide opportunities for staff to try out technology or ask questions in a ‘Tech Lounge’ type environment.

To be shortlisted to interview for this position your application will clearly evidence the following competencies:

  • Inquisitive and seeks to understand how new tech can be used
  • Empathetic and has a passion for enabling others to get the most out of their technology
  • Is proactive, sociable, and friendly in nature
  • Capable of using plain English to explain complex concepts or technology features
  • Confident in delivering engagement sessions face to face and virtually
  • Ability to produce customer friendly IT guides, videos and training materials.

The Tech Advocate will need to be available to work on-site based at our Reigate office and to travel to other Surrey County Council sites as required. There will be some opportunity to work in a remote manner, such as from home, if this meets the business needs.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

The job advert closes at 23:59 on 14/11/2021 with interviews to follow. 

Contact Details

For an informal discussion please contact Ian White by e-mail at .uk. 

We look forward to receiving your application. Please click on the apply online button below to submit.


From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Reference: 44497863

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