Team Manager

Posted 9 March by Capita

Job Title - Team Manager within Capita Remediation Services

Location - Glasgow

Becoming a Team Manager:

We are looking for experienced Team Managers to join us on the start of a new partnership. Working in a truly customer focused environment, assisting customers to claim back money owed from financial services companies who have failed. Dealing with some sensitive and emotive situations you will lead and motivate your team to deliver an effective and empathetic service. This is an excellent opportunity to be part of something right at the start and help shape the future of this new partnership. With a clear and transparent career path it could be the start of something great for you too.

Not to mention earning a highly competitive £32,000 per annum.

What you will do:

  • Provide strong leadership, support and coaching of up to 12 team members
  • Effective workload management
  • Maintain compliance and operational effectiveness
  • Be an ambassador for a true partnership approach, collaborating effectively with your internal and external stakeholders

Your experience will include:

  • Proven track record in people management (first line)
  • A true motivator and ability to effectively coach and develop people at all levels
  • Ability to analyse data, problem solve and make decisions confidently
  • Process management of various workflows, allocating work effectively
  • Experience in the Financial services sector is desirable but not essential

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (plus bank holidays) (rising to 27 days with service), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills and develop in your career. Our mission is to help you realise your potential - whatever that means to you.

This role is offered on Capita Remediation Services standard terms and conditions of employment, if you have any questions about this please contact

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Reference: 34651531

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