If you’re a hands on team leader with proven people management experience this could be the opportunity for you ….
We are one of the largest operations teams in the industry and we’re looking for a Project Management Team Manager to join our Telephone Centre.
UK Operations is home to around 200 people and is a dynamic and fast paced team. Sitting at the heart of the business we are involved from the project design phase and work in close partnership with the research teams throughout the project life cycle. Once a project is commissioned, we manage the scheduling, scripting, sampling, data collection, processing and delivery. To put it simply, we provide the researchers with the tools they need to give insight and recommendations to clients
What you’ll be doing:
As the Project Leader you’ll be accountable for the overall management of the project team. You’ll be accountable for day to day line management of a small team of project managers & executives to effectively manage capacity, resource and delivery working on a some of our biggest projects across the UK.
You’ll be working closely with various research teams and building strong relationships with the internal Project Clients to become a trusted advisor for telephone interviewing across the business. Along with managing the project executives, the key responsibilities will be to deliver projects on time and on budget and to contribute to the senior management team, you’ll have the opportunity to become an expert to lead and shape projects.
We are looking for a Team Leader with exceptional organisational & communications skills and a positive approach to problem solving. We are looking for someone with who has a proven background in line management, market research and project management. You’ll be an inspirational and energetic team leader who isn’t afraid to challenge and question current processes to pull the team together and drive performance.
To be successful in this role, we would love to meet someone with:
Excellent people management skills, able to motivate and grow their team
The ability to builds strong relationships within the business to challenge perceived ways of working and thinking
Commercial acumen who is results driven
Drive, energy and initiative. Works with others on 'what more can we do’ rather than just accept the current ways of thinking/working. Gets buy in from others through their positive drive
A logical mind set who is exceptionally organised and able to copy with multitasking
If this is what you are looking for from your next role, we look forward to hearing from you!
This is a hands-on challenging role so what’s in it for you:
An opportunity to make a real difference to our managers and colleagues
Join an innovative, international market leading organisation.
Company contributed pension scheme
25 days holiday (increasing to 30 after 5 years) plus one extra day for your birthday
- Market Research
- Project Management