25 days holiday plus bank holidays
Birthday day off
Pension scheme up to 5%
Life assurance x2
End of month social events
Canteen with PS4 & table football
Are you a dynamic, motivated and organised Team Leader? Are you looking for a new challenge in a fast-paced and ambitious team environment?
The opportunity to lead a team of between 8-12 Administration Assistants has arisen within a well-established and growing company in Leeds City Centre and it could be ideal for you. You will be leading individuals conducting administration and customer services duties who are working to strict deadlines in a fast-paced environment.
Your key responsibilities will include the following:
- Tracking individual performance and productivity
- Distributing workloads to team members to ensure efficiency
- Ensuring targets and work schedules are met
- Managing absence and annual leave
- Conducting regular team meetings which set clear expectations in an engaging and motivating way
- Conducting regular 1:1 meetings, reviews and personal development plans to get the best from your team
- Respond to client queries or complaints
- Relaying changes in process and initiatives to the team
This role would suit someone looking for a new challenge as a Team Leader and who ideally has some knowledge of Legal/Mortgage processes as well as the following:
- Experience of leading a team
- Experience of a high-volume Customer Service/Administration environment
- Ability to motivate, coach and develop team members
- Highly organised approach
- Ability to get engagement and positivity from your team
Our client is keen to find the ideal candidate to start as soon as possible. Without the above skills and experience, your application will not be considered. Call us immediately to demonstrate your communication skills and tenacity for this role, or email your CV to us immediately.
If this job isn't quite suited to you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
Key words; Team Leader, Customer Service Team Leader, Administration Team Leader, Legal Assistants, Team Meetings, Management, Leeds City Centre
- Team Leader
- Legal Assistants
- Customer Service Team Leader
- Administration Team Leader
- Team Meetings
- Leeds City Centre