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Team Leader

Posted 2 February by Adecco UK Limited Ended
Our client, a well known and successful organisation are looking to recruit a Exams Team Leader. The role is 40 hours, over 5 days, (Monday to Sunday) as determined by rota.

This role is paying £26,500 per annum and is based Holborn and Hammersmith.

The purpose of this position is to take responsibility for a variety of activities to support organisations and professionals. The role Includes to support the Centre Manager in ensuring day to day operations within the Centre.

Key Responsibilities:

- Provide effective and efficient duty management of the centre, in the absence of the Centre Manager, ensuring high standards are maintained at all times.
- Act as first escalation point for candidate/examiner complaints in the absence of the Centre Manager.
- Supervise and report to Centre Manager if any policies/procedures are not adhered to, providing a critical assessment and offering support.
- Support the training and development needs of centre staff.

Skills Required:

- Ability to deliver a high level of customer service.
- Project management skills.
- Strong IT skills, including use of databases, Microsoft Office and online tools.
- Strong written and oral communication skills.
- Excellent organisation and time management skills.
- Proven ability to deliver to tight deadlines.
- Negotiation and problem solving skills.
- Ability to cope with periods of high workload.

The successful candidate must be available to start ASAP.

If this is the role for you, then apply today!
Only shortlisted candidates will be contacted.
Adecco is an equal opportunities provider.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34383320

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