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Team Leader

Posted 7 February by Reed Ended
Do you have Sales Office/Call Centre Experience?

Our client is looking for a Sales Office Team Leader to join their ever growing team.

This role is to assist Sales Office Management to manage the day to day efficient running of the sales office

Duties include:
* To ensure all duties given are carried out efficiently.
* To ensure all communication regarding changes is updated to correct staff.
* To ensure that sales and administration staff provide the highest possible standard of       customer service.
* To ensure cover is available in department to cover holidays and absence.

Knowledge, Skills & Experience Required
• Good standard of numeracy and literacy.
• Excellent communication skills with all employees and customers
• PC literate- MS office ,Word, Excel
• Excellent customer services skills
• Excellent product knowledge and market awareness.
• To attend training sessions and meetings.
• To prioritize and organize daily tasks.
• Leadership and team building skills.
• Basic knowledge of Health and Safety principles

Criteria required.
• Coach and motivate sales staff to ensure that the required standards of
Customer service is achieved.
• Sound knowledge of a sales department
• Can demonstrate the ability to go the extra mile, to exceed expectations
• Excellent telephone manner
• Ability to work to deadlines
• Ability to work without close supervision
• Attend any meetings with Sales Office Manager and Operations Director to discuss any office improvement
• Coach and motivate sales staff to ensure that the required standards of customer service are achieved

Minimum of 3 years team leader experience required

For more information please call Nikki on 01908 660057 or apply online.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34308424

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