Team Leader - Housing

Posted 26 October by LA Recruiters
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Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a TEAM LEADER - HOUSING details as follows

Job Purpose

To ensure that officers within their team are enabled to carry out their duties and that excellent customer service is provided. To lead by example and give direction, support and guidance to officers and to promote the work of the Organisation, its purpose, aims and values.

Responsibilities

  • To manage, supervise and support officers under their direct line management including all performance management and monitoring requirements and to work with other team leaders to develop and maintain an integrated service.
  • To manage both their and the teams case load ensuring that statutory duties are met and that there is consistency and parity in the work of the team.
  • To ensure excellent customer service and that assurance and quality monitoring is managed effectively.
  • Prepare detailed and accurate reports and maintain and update records, complete statutory and internal returns and carry out related duties, ensuring the maintenance of quality data.
  • To review and update policies and procedures in line with new legislation, regulations and guidance and make management aware of any impact on service delivery. To plan for change, provide advice, guidance and training to the service and others as
  • To lead on specified areas of work - to maintain competency and provide professional expert advice across the wider team.
  • Through the appraisal process and as part of forward planning, to identify learning and development needs and, so far as is practical, ensure on the job training and development needs are met.
  • Establish and maintain effective working relationships, representing the service in a professional capacity internally and with a range of external agencies and partners' enforcement bodies, contracted services, central government, community and voluntary groups as appropriate.

Essential Requirements

  • Must be an expert in Homelessness PartV11, Housing Part V1, managing temporary accommodation and lettings to social landlords.
  • Must have the relevant DBS check.

This role is a combination of in-office and home based working.

If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.

Reference: 44489036

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