JOB ROLE: Team Leader - Private University
JOB TYPE: Temporary
DURATION: On going - minimum 3 Months
HOURS: 09:00am-18:00pm with an hour for lunch
COMPANY TYPE: Private University
LOCATION: Chancery Lane
START DATE: ASAP - no notice period
My client, a Private University based in London are looking to expand their team and bring on a Team Leader to overlook their team of Telephonists. You will be working with 30 other Office Angel temps, so if you are looking for a fun, professional and an ongoing booking, please see below:-
The job role is managing a team of between 5-12 incomplete application telephone advisors, whose role is to call open day attendees and ensure they complete their application process, which includes entrance tests, academic interview, completion of an application form including a personal statement, and supplying their supporting documents such as valid Passport, CV, educational certificates and references etc.
We work with a number of educational providers, and so the entry and application process varies.
The Team Leader role does require an efficient mixture of Sales ability alongside meticulous attention to detail, and proven management and leadership skills are essential.
In addition, the candidate needs to have data analysis skills, and to exhibit proficient use of Microsoft excel.
The team Leader will need to navigate the entire team to hit and exceed metrics in terms of number of fully completed applicants, who then proceed to induction and enrollment onto their course.
It is a high pressure but very rewarding role, and the ideal candidate needs to work exceptionally well under pressure and towards tight intake deadlines, whilst motivating and supporting their team members with ongoing training etc.
- Excellent telephone manner
- Advanced Excel experience
- Charisma, flair and a natural ability to engage
- Experience within a target-driven environment would be ideal
- Amazing Customer Service
- Sales experience
- Well presented
If this company and position appeals to you then please apply your CV on-line. Advertised by OA, Partnership Branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer
Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.