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TEAM&nbsp;Energy is seeking a Customer Account Manager to join our sales team in Milton Keynes (Hybrid working 2 days office based per week). Salary: 35,000 - 45,000 Plus Uncapped Commission (c 8,750 - 10,500) Hours of Work: 37 hours per week Contract Type: Permanent Your role will be to manage and grow a portfolio of business customers in the energy services sector. You will serve as the primary relationship manager for approximately 400 assigned customer accounts. In this hybrid role, you will be responsible for driving customer satisfaction, renewing service contracts, and identifying upsell opportunities, all while coordinating closely with our support teams to ensure excellent service delivery. The ideal candidate is a proactive account manager with a track record in B2B sales and account management (preferably in the energy or utilities industry), strong relationship-building skills, and the ability to meet retention and revenue growth targets. This position offers a competitive base salary plus commission, with on-target earnings aligned to achievable upsell and renewal goals. Customer Account Manager Key Responsibilities Account Portfolio Management Structured Account Reviews Contract Renewals Upsell and Cross-Sell Customer Onboarding &amp; Profiling CRM Management Reporting &amp; Communication. Customer Account Manager Required Experience B2B Sales/Account Management Experience: Minimum of 3–5 years of experience in B2B account management or sales, preferably in the energy, utilities, or related sector. Experience managing a portfolio of business customers and achieving revenue targets (renewals and sales quotas) is required. I ndustry Knowledge: Strong understanding of the energy services market (e.g. energy efficiency, certification, compliance). Familiarity with common competitor offerings and the needs customers in energy management sector have is a plus. Proven Track Record: Demonstrated success in meeting or exceeding sales targets and retaining customers. For example, prior experience hitting renewal rates, upsell quotas, or other KPIs in a similar account manager or customer success role. Experience reducing churn and growing account value is highly valued. Education: Bachelor’s degree in Business, Marketing, Energy Management or a related field is preferred (or equivalent professional experience). Relevant certifications in sales or account management are a plus but not mandatory. CRM &amp; Tools Proficiency: Proficient in using CRM software (e.g. Salesforce, Dynamics, vTiger or similar) to manage pipelines and customer information. Strong general computer skills, including MS Office (Word, Excel, PowerPoint) for preparing customer reports and sales presentations. Experience in maintaining detailed records and generating reports from CRM data. Customer Account Manager Working Arrangement &amp; Environment Hybrid Work: This role offers a balance of in-office and remote work. Two days a week (typically on agreed upon days like Tuesdays and Wednesdays, subject to team scheduling) you’ll work from our Milton Keynes office. Three days a week you’ll work from home. On remote days, you are expected to maintain the same professionalism and productivity as in the office. Customer Account Manager Benefits At TEAM, we are proud to be an employee-owned business that means every team member has a stake in our success and a voice in shaping our future. As an employee-owned company, we foster a culture of shared responsibility, collaboration, and long-term commitment, where your contributions directly impact our growth and your own. Join a business where you’re more than just an employee at TEAM, you’re a co-owner, empowered to make a difference and share in our achievements. Employee ownership profit share Hybrid working (mix of office and home based) Flexible holidays Contributory pension Medical cash plan Wellbeing Programme Life assurance Cycle to work salary sacrifice scheme Electric Vehicle salary sacrifice scheme Free on-site parking On-site kitchenette and chill-out areas with free fruit, tea, coffee and cordial Company funded events and team building Relaxed dress code Continued learning and development through internal and external training About the Company: TEAM Energy are a company specialising in energy management software and services. We are well placed to become a leading software and service provider in our related sectors of energy retail and energy management. In 2019 we moved into employee ownership, meaning that all our employees share in the success of our business through a profit share scheme. Our vision is to help all our customers contribute to the delivery of the UK’s net zero objectives by delivering products and services that enable successful and optimal carbon and energy management. Our aim is to be recognised as the leading software company in the energy sector and so we are looking for smart people to help us achieve that – intelligent, outgoing, pragmatic, and hard-working individuals If you think you are suitable for this Customer Account Manager role, please apply now!

Customer Account Manager

TEAM&nbsp;Energy is seeking a Sales Adviser to join our sales team in Milton Keynes (Hybrid working 2 days office based per week). Salary: 28,000 - 32,000 Plus Uncapped Commission (c 7-8K) Hours of Work: 37 hours per week Contract Type: Permanent Your role will be to focus&nbsp;on inbound leads and new business opportunities using both phone and Microsoft Teams.&nbsp; You will be the first point of contact for prospective customers interested in our energy and consultancy solutions with your primary mission is to qualify incoming inquiries, conduct discovery calls to understand customer needs, deliver quotes, and convert these leads into satisfied customers. Additionally, you will proactively reach out to lapsed accounts and past prospects to reignite their interest. This role requires excellent communication skills, quick problem-solving, and a persuasive yet customer-centric approach to sales. This position offers a competitive base salary plus commission, with on-target earnings aligned to achievable sales goals. Sales Adviser Key Responsibilities Qualify and Respond to Inbound Leads Discovery Calls &amp; Needs Analysis Prepare Quotes &amp; Proposals Follow-Up &amp; Lead Conversion Pipeline Management &amp; CRM Updates Collaboration and Handoffs Prospect Lapsed Accounts &amp; Lost Opportunities. Sales Adviser Working Arrangement &amp; Environment Hybrid Work: This role offers a balance of in-office and remote work. Two days a week (typically on agreed upon days like Tuesdays and Wednesdays, subject to team scheduling) you’ll work from our Milton Keynes office. Three days a week you’ll work from home. On remote days, you are expected to maintain the same professionalism and productivity as in the office. Sales Adviser Requirements GCSE grade 4 and above in English and Maths At least 2 years’ experience in a similar role You will be a natural self-starter Be able to communicate effectively at all levels Be able to always demonstrate good organisational skills You will also need a good working knowledge of Microsoft Word products and CRM tools Be happy to work remotely as well as in the office under a hybrid arrangement Benefits At TEAM, we are proud to be an employee-owned business that means every team member has a stake in our success and a voice in shaping our future. As an employee-owned company, we foster a culture of shared responsibility, collaboration, and long-term commitment, where your contributions directly impact our growth and your own. Join a business where you’re more than just an employee at TEAM, you’re a co-owner, empowered to make a difference and share in our achievements. Employee ownership profit share Hybrid working (mix of office and home based) Flexible holidays Contributory pension Medical cash plan Wellbeing Programme Life assurance Cycle to work salary sacrifice scheme Electric Vehicle salary sacrifice scheme Free on-site parking On-site kitchenette and chill-out areas with free fruit, tea, coffee and cordial Company funded events and team building Relaxed dress code Continued learning and development through internal and external training About the Company: TEAM Energy are a company specialising in energy management software and services. We are well placed to become a leading software and service provider in our related sectors of energy retail and energy management. In 2019 we moved into employee ownership, meaning that all our employees share in the success of our business through a profit share scheme. Our vision is to help all our customers contribute to the delivery of the UK’s net zero objectives by delivering products and services that enable successful and optimal carbon and energy management. Our aim is to be recognised as the leading software company in the energy sector and so we are looking for smart people to help us achieve that – intelligent, outgoing, pragmatic, and hard-working individuals If you think you are suitable for this Sales Adviser role, please apply now!

Sales Adviser

EDW Technology are currently looking for a Part Time Office Administrator to join our busy team in Milton Keynes (Hybrid working – minimum 2 - 3 days office based per week depending on business need) Salary: 12.21 per hour Hours of Work: 15-20 hours per week Contract Type: Part Time, Permanent This is a fantastic opportunity to be part of a small team, supporting the Premises function across our two group companies – EDW Technology and TEAM (Energy Auditing Agency Ltd). You will report to the Human Resources &amp; Premises Manager and provide administration support to the smooth running of the office environment, including purchasing of supplies, organising maintenance visits, negotiating with suppliers and Health &amp; Safety. Office Administrator Duties: Arrange general maintenance visits to ensure building is maintained to a good standard (cleaners, window cleaners, gardens and shared access, gritting, security, pests, lifts, ev chargers, furniture, CCTV, air conditioning, plants, waste management, smoke and fire alarms and extinguishers) Procurement of office supplies (cleaning materials, toilet facility materials, paper, office supplies, toners) raising purchase orders as needed Procurement of hot and cold drink facilities, supplies, water coolers, fruit and milk Organise lunches for meetings, raising purchase orders as required Ensure 3rd party contracts deliver the best value in quality, service, security and cost Weekly building checks to include review of CCTV and arranging repairs where necessary Light, easy fix general maintenance tasks as required Assist with organisation and administration of scheduled health and safety events throughout the year to meet legal requirements (work station assessments, building checks) Support the recruitment process by conducting pre screening calls, administering aptitude tests, arranging interviews and feeding back to candidates as appropriate Any other non confidential administrative duties as required Maintain company shared documentation systems (e.g. Confluence) in line with company ISO9001, ISO14001 &amp; ISO27001 standards regarding Premises, Health &amp; Safety and Human Resources Office Administrator Requirements: GCSE grade 4 and above in English and Maths At least 1 years’ experience in a similar role You will be a natural self-starter Be able to communicate effectively at all levels Be able to always demonstrate good organisational skills You will also need a good working knowledge of Microsoft Word and Excel Be happy to work remotely as well as in the office under a hybrid arrangement Office Administrator Benefits: Employee ownership profit share Hybrid working (mix of office and home based) Flexible holidays Contributory pension Medical cash plan Wellbeing Programme Life assurance Cycle to work salary sacrifice scheme Electric Vehicle salary sacrifice scheme Free on-site parking On-site kitchenette and chill-out areas with free fruit, tea, coffee and cordial Company funded events and team building About the Company: EDW Technology, established in 1995, is an innovative IT company specialising in the energy sector.&nbsp; Having acquired TEAM Energy in 2017, a company specialising in energy management software and services, we are well placed to become a leading software and service provider in our related sectors of energy retail and energy management. In 2019 we moved into employee ownership, meaning that all our employees share in the success of our business through a profit share scheme. Our vision is to help all our customers contribute to the delivery of the UK’s net zero objectives by delivering products and services that enable successful and optimal carbon and energy management. Our aim is to be recognised as the leading software company in the energy sector and so we are looking for smart people to help us achieve that – intelligent, outgoing, pragmatic, and hard-working individuals If you think you are suitable for this Office Administrator role, please apply now!

Office Administrator

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