Teaching and Learning Administrator - £15.01ph plus Hol Pay - Central London

Teaching and Learning Administrator - £15.01ph plus Hol Pay - Central London

Start ASAP for 3 Months initially

Are you a Teaching and Learning Administrator with experience of working in Higher Education? The opportunity to work in a leading Central London University could be the perfect role for you.


Course/Programme Administration

  • Deal with enquiries by telephone, email, letter and in person relating to entry requirements and enrolment
  • Assist in recruitment initiatives and publicity including the co-ordination of Open Day events and interviews
  • Co-ordinate start of session arrangements; registration of new students, collate welcome packs, safety booklets, timetables and other necessary documentation
  • Work with the senior teaching and learning administrator and academic programme leader to set up induction events
  • Allocate students to courses, programmes,tutorials,projects and placements
  • Process and co-ordinate teaching materials
  • Update and brief academic and teaching staff on student application procedures and course/programme procedures and regulations
  • Create and distribute registers and attendance lists appropriate staff
  • Assist in organising logistics for student field trips throughout the year

Student records and enquiries

  • Act as a first point of contact for students in person, on the telephone and by email
  • Create and maintain student files
  • Process course changes, withdrawals and interruptions of study for students both internally and externally
  • Monitor and record student attendance
  • Collate and analyse student evaluation questionnaires
  • Liaise with appropriate Faculty and Registry Personnel in verifying and correcting student records
  • Advise students on University scholarship information and organise departmental nominations for scholarships
  • Maintain records for, and advise students on outcomes of, conference funding applications
  • Liaise with Disability Services in seeking appropriate provision for students with disabilities
  • Assist with activities such as the Year Abroad schemes

Examinations and assessment

  • Provide support on various exam-related tasks
  • Track, collate and co-ordinate all examination questions and solutions, formatting examination papers, as necessary
  • Service examination boards
  • Collect and accurately record coursework marks during the academic session
  • Create and maintain paperwork for extenuating circumstances meetings

Committees, Meetings and Reports

  • Produce results reports for all designated courses/programmes and modules
  • Service relevant committees such as Teaching Committee, Programme Committee, Exam Boards and Staff Student Consultative Committee
  • Keep informed about course and committee developments, attending and participating in meetings as required

Administrative Support

  • Provide cover for other colleagues in busy periods or when staff are on annual or sick leave
  • Assist the line manager and others, such as Head of Department/School Manager, as and when required with correspondence, diary management, enquiries
  • Maintain lists of student and staff contacts as appropriate
  • Make arrangements for workshops, meetings, seminars and other events
  • Work closely with course directors to review administrative systems
  • Liaison with relevant members of staff regarding payment of external lecturers


  • Computer literate, including Word, Excel, Outlook, email and internet.
  • Ability to use web publishing software to produce documents for web.
  • Clear verbal and written communication skills
  • Ability to prioritise and organise own workload
  • Good interpersonal skills and the ability to liaise with a variety of people
  • Ability to work accurately and with high attention to detail
  • Commitment to high quality service provision
  • Ability to meet time-critical schedules
  • Administrative work in a busy office environment
  • Ability to work independently and as part of a team
  • Be willing and able to learn and use new systems quickly
  • Course/Programme administration
  • Experience of supporting postgraduate research programmes

Due to time constraints and the number of applications we will only be able to respond personally to successful candidates. Hopefully you will be one of those. If not please do feel free to send your CV again for any other positions that are of interest.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Required skills

  • Higher Education
  • Course Administration
  • Servicing Meetings
  • Student Records
  • Exam Support

Application question

Do you have experience of course administration within a Higher Education institute?

Reference: 38039631

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