Systems Trainer

Posted 15 May by SpaMedica
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Job Description

SpaMedica is one of the UK’s leading independent providers of ophthalmic services and largest provider of NHS cataract surgery.

Role Description

The non-clinical trainer will design, facilitate and deliver training across SpaMedica, ensuring competency, regulation obligations and return on investment external to the non-clinical teams.Due to the growth of the business you will be travelling to different sites, so willingness to travel will be essentail.

Key Tasks

  • Identifying and assessing future and current training needs within the non-clinical roles at SpaMedica.
  • SpaMedica brand ambassador for best practice and sharing of information in the more appropriate vehicle for delivering the respective training.
  • Design training competencies for non-clinical staff across the different administrative functions at SpaMedica

Design Implement and oversee the following training: • Leadership & Development

  • Induction
  • New manager training
  • Mandatory training (not e-learning)
  • Systems training
  • Conflict resolution
  • Disability training
  • Safe guarding
  • Strive for excellent in all training matters, calculating return on investment in all areas of training.
  • Promote training and the training facilities to managers and encourage professional development.
  • Embrace quality training and maintain training records to the highest standard (inform HR admin and update training matrices)
  • Deliver high quality learning programme in terms of content, structure and assessment support
  • Continually review delivery methodology and search for innovative ways to improve value through the training process
  • Liaise closely with all relevant parties to ensure service levels are maintained
  • Produce accurate and timely management information
  • Managing relationships with partners and developing new supplier channels, in line with internal guidelines for training

Experience

Experience and Knowledge

  • Training and train-the-trainer experience in a busy multi-site business
  • Proven work experience as a trainer.
  • Track record in designing and executing successful training programs
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)

Nice To Haves:

  • Qualified trainer
  • Video-conferencing training experience - multi-site simultaneous delivery

Skills/Behaviours

  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively
  • Strong report writing and record keeping ability
  • Good computer and database skills
  • Excellent interpersonal skills
  • Ability to communicate at all levels; you will be innovative, creative, commercial and dynamic with high levels of enthusiasm to succeed in a fast paced environment
  • Independent
  • Extremely organised and methodical
  • Excellent communication skills both written and verbal.
  • Good working knowledge of Microsoft Excel, Word, and Outlook.
  • Ability to work to agreed deadlines and able to prioritise effectively
  • Professional and confidential approach
  • Able to work on own initiative and to manage own workload
  • Able to learn quickly and develop new skills
  • Computer literacy and ability to pick up new IT systems
  • Willingness to work under own initiative
  • Tenacious and enthusiastic
  • Adaptable to work in a changing environment

What Kind Of Person Are We Looking for?

  • Incredibly organised
  • A real self-starter
  • Passionate about on-boarding, learning and training
  • Acceptance of change and willingness to embrace new training/learning opportunities
  • Comfortable working in a fast-paced environment with varying priorities
  • Independent yet team focused

If this sounds like a good fit for you, please apply now, or call our recruitment team to have an informal chat about SpaMedica and this role

Job Type: Full-time

Salary: £25,000.00 to £27,000.00 /year

Reference: 37984134

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