Your new company
Hays IT is recruiting for a permanent Systems Support Engineer (Level 1) in Exeter. This is an exciting opportunity to be at the forefront of a large-scale corporation which operates across Devon and Cornwall.
Your new role
As an experience Systems Support Engineer in Exeter you will already be confident in performing systems administration activities such as performance tuning and data management as well as pro-active support of capacity related issues. You will also be involved in Producing technical support documentations to an agreed standard with regular reviews along with providing technical support and mentoring to other team members. You'll have strong knowledge in duties required to meet the SLA/KPI and Business Objectives of the Managed Services contract and as a passionate Systems Support engineer introducing new products and working practice and procedure will come naturally to you.
What you'll need to succeed
- Microsoft MCSA.
- Decision making skills.
- Ability to follow well defined procedures and qualify/highlight anomalies.
- Technical fault root cause identification and resolution.
Good Working knowledge of:
- Data Centre Management.
- Windows Server (2008/2012/2016).
- Windows Active Directory.
- Technical Security.
- Commvault Backup.
- Citrix Xenapp.
- VMWare Virtual Server Hosting.
Desired professional qualifications:
- ITIL foundation accredited.
What you'll get in return
- Based in Exeter
- Competitive salary
- Added work benefits
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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