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Switchboard Operator, Cheshire Constabulary

Posted 9 March by Adecco UK Limited Easy Apply Ended
Adecco are currently recruiting for Switchboard Operators for Cheshire Constabulary, to be based at the Headquarters in Winsford. This role is available on either a full time basis, or as a job share, and will require working on a 3 weekly shift pattern that will include some weekends.

The pay rate for this role is £9.77 per hour for shift working, and a time and half rate for working weekends.

This role will involve:

Receiving and actioning incoming non-emergency calls by obtaining necessary information, giving advice and providing information to callers when appropriate ensuring compliance with Force policy and procedure.

Recording and distributing appropriate non-emergency calls via the internal telephone system ensuring that they are diverted to the correct department/person.

Accessing and updating the computerised internal telephone directory and dip sample information ensuring accuracy of data stored on the system is maintained.

Technological change is an on-going requirement for Force communications and operations, so it is expected that the job holder will participate in the familiarisation and training exercises necessary to enable the job to continue to function effectively.

For more information on the position or regarding the shift pattern, or to formally apply for the role, please either apply directly to this advert or contact Amy or Kieran at Adecco on .

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Required skills

  • Switchboard / Operator / Cheshire Constabulary / Customer Service / Call Centre / Call Handling / Phone / Communication / Job Share / Full Time

Reference: 34647308

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