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Switchboard Associate

Posted 12 February by Yolk Recruitment Ltd Easy Apply Ended

The Opportunity
A large UK based commercial insurance company are looking for an enthusiastic and hardworking Telemarketing Consultant to join their Customer Service team on a Temporary basis. A competitive salary is being offered along with a well mapped career path. If this is the sort of opportunity you are looking for then please get in touch straight away as the client is looking to fill the position immediately.

The Role

The successful applicant will be taking high volume, inbound calls from customers who have recently visited the company’s website to compare quotes for one of their many products. Reconnecting with customers to offer them an up to date quote comparison and advice from one of our specialist product advisors. Working towards challenging targets for productivity, service quality, compliance and transferal of warm, quality leads. Conducting market research and carry out customer surveys and reviews.

The hours of the role will be 37.5hours per week on a flexible basis. Normal business hours are between 9am - 8pm Mon-Thurs, 9am - 5.30pm Friday, 10am - 2pm Sat - Shift patterns will include two late shifts per week and one Saturday shift per month.

Skills / Experience

  • Good IT skills
  • Minimum of 6 months relevant customer service experience (desirable)
  • Experience of working in an outbound telesales role is desirable, though they would consider applications from anyone who is looking to get into the working world
  • A background in working within the insurance or finance environment is desirable but not essential

How to Apply

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Harriet Read.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.

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Reference: 33298602

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