Swedish, Finnish or Danish Senior Customer Service Associate

Posted 12 December 2019 by Origin Multilingual
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Swedish, Finnish or Danish Senior Customer Service Associate
Location: Camden

£32-£40K per annum
Reference: BH10895

Client Profile:

Origin Multilingual is proud to announce, we are searching for a Senior Customer Service Associate to join a Technology, Media and Telecommunications (TMT) company. This position is offered on a full time permanent basis, Monday - Friday.

Key Purpose:

The Senior Customer Service Associate will be responsible for day to day sales,managing transactions,developing relationships with buyers and providing an excellent customer service experience.

Main Duties:

  • Processing of inbound sales queries via telephone, email and online chat.
  • Selling to customers, determining their needs and suggesting relevant products.
  • Processing and managing invoices and reports using various systems.
  • Provide assistance to the sales team helping with paperworks and admin duties.
  • Handle technical request from customers (reset passwords, downloading issues etc.)
  • Creates research Customer Relationship Management (CRM) tickets.

Personal Specification

The successful candidate for the senior customer service associate position, will have the following competences:

  • Previous customer service experience.
  • Strong organisational, communication and interpersonal skills, with strong attention to detail.
  • Proficient computer literacy especial Ms office applications.
  • Must be fluent in Swedish and/or Finnish and/or Danish.

If this sounds like the role for you then contact Kader at Origin Multilingual today to begin your application.

Reference: 39365922

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