Supported Living Support Worker

Posted 6 March by Tower Project

Reports to: Supported Living Service Manager

Accountable to: Tower Project Director

Based at: Supported Living Home

Liaises with: Deputy Service Manager, Team leaders, Registered Nurses and Senior Support Workers


To provide support for people that is based on their individual needs, desires and aspirations. To assist for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.

To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. To promote good practice at all times, act as an effective and positive role model.

To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require.

To work as a member of a team under the guidance of the Manager and Deputy manager.


  • Assisting with the planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.
  • Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.
  • Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
  • Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
  • Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
  • Ensuring high quality support provision and community presence at all times.
  • To actively participate in the delivery of a service that adheres to the Tower Project’s policies and procedures.
  • Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
  • Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
  • Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
  • You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
  • Observe and operate the Tower Project’s practice guidelines, systems and requirements as set out in the staff handbook and other policies, procedure, quality documents and statements.
  • Attend both in-house and external training, as directed.
  • To assist in identifying additional individual needs and support.
  • Attend and participate effectively in team meetings, supervisions and appraisal meetings.
  • To actively promote and develop inclusion and equal opportunities.
  • To ensure that the guidelines & framework of relevant legislation, e.g Valuing People White Paper, Care Standards Act etc, are implemented at all times.
  • Undertake other duties as appropriate to the nature of the post.

Please Note:

You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.

This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.



 Knowledge and understanding of the development of young people with learning disabilities and physical disabilities.

 To demonstrate an understanding of the cause of social exclusion.

Education / Qualificications:

 An NVQ 2 in care or equivalent, or willingness to work towards such a qualification.


 Experience of working with young people with disabilities and specific learning disabilities in a similar setting.

 Experience of working in an inner city multi racial / cultural environment.

 Experience of liaising with Parents / Carers.


 Ability to assist in the organizing and delivery of a quality programme of activities.

 Ability to work with young people who present challenging behaviour.

 Good communication skills with Parents / carers, young people and staff.

 Ability to work part of a team.

 IT skills, or a willingness to undertake training as required.

 To support, promote and deliver services within the Tower Project’s Equal Opportunities policy.

Required skills

  • Independent Living
  • Learning Disabilities
  • Support Workers
  • Supported Living

Reference: 34284421

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