Support Manager

Posted 5 April by Inspire Featured

An opportunity has arisen to join our Inspire management team and support 2 of our services in the Aberdeen City area. At these services the people we support reside in a shared living environment where they have their own bedrooms and bathrooms but the kitchen and living areas are all shared.

Responsibilities:

  • work with teams and Regional Managers to meet the expectations of the people we support and ensure continuous quality improvement in relation to both internal and external standards

  • adhere to all relevant policies, procedures and legislation as well as the SSSC Codes of Practice

  • work in accordance with Inspire’s Vision, Mission and Core Values

  • proactively engage with families, external partners and regulators to establish reciprocal relationships

  • deliver support as part of the service rota

  • Level 4 SVQ in Care/Management is desirable but not essential.

  • Work with teams and Regional Managers to meet the expectations of the people we support and ensure continuous quality improvement in relation to both internal and external standards

  • Adhere to all relevant policies, procedures and legislation as well as the SSSC Codes of Practice

  • Work in accordance with Inspire’s Vision, Mission and Core Values

  • Work as part of the service rota (including evening and weekend work) to role model best practice, encouraging and motivating the team/s to support the participation of the people using our services in all decisions affecting their lives

  • Establish positive working relationships with the Regional Manager, Support Advisors and internal departments to identify opportunities for improvements which can enhance the quality of life for people we support

  • Proactively engage with families, external partners and regulators to establish reciprocal relationships

  • Be the Registered Manager for the Care Inspectorate (where applicable)

  • Participate in the Organisation’s out of hours 'On-Call’ service

Opportunities will be subject to receipt of satisfactory references, membership of the PVG Scheme & registration to the SSSC.

Skills and Requirements

  • Experience in management

  • Proven track record of developing teams and individuals

  • Ability to delegate work appropriately and confidently

  • Proven track record of managing budgets

  • Ability to deal sensitively with change to achieve a positive outcome

  • Proven track record of dealing with team and individual conduct and competency issues

  • Ability to work with autonomy to agreed timescales and standards

  • Ability to build the reputation of Inspire by displaying a professional approach when representing the Company, either internally or externally

  • Confident communication skills (both verbal and written)

  • Professional Registration as appropriate

Desired Qualifications

Successful candidates without a qualification will have 3 years to achieve it.

  • Level 4 SVQ in Care or equivalent

  • Level 4 SVQ in Management or equivalent

Inspiring Behaviours

The post holder will be required to demonstrate the following from the Inspiring Behaviours framework:

  • Communication

  • Developing People

  • Integrity

  • Managing Relationships

  • Quality Conscious

  • Team Results

Required skills

  • Management
  • Support Workers

Reference: 34835700

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