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Supply Chain Co-Ordinator

Posted 5 March by New Look Retailers Ltd Ended

Supply Chain Coordinator - 1 Year Fixed Term Contract

Weymouth Support Centre

About Us

At New Look, our mission is to help people look good and feel great. When it comes to people who work for us, we want individuals to express themselves in an environment where change and new ideas are celebrated. This is because we truly believe every person who works here contributes to our future and where we go.

About the Role

As a Supply Chain Coordinator you will coordinate product flow through the supply chain, advising and influencing the business and external parties to ensure the right product reaches stores at the right time.

By exception-managing processes and relationships, you will use your influence and decision-making skills to maximise speed through the supply chain, achieving maximum on-time deliveries whilst always striving to reduce the cost of doing business.

You will support Buying & Merchandising product groups and multiple internal and external customers with your industry expertise in creating a fast and flexible product flow through the supply chain.


Responsible for exception management of all stock at PO level from Freight on Board (FOB) or point of availability to Distribution Centre (DC) Free Stock at any one of our international distribution hubs:

•Coordinating pre-FOB order management, advising and supporting BMD teams with a variety of industry-specific expertise relating to international freight.

•Liaising with international freight forwarders and colleagues in Singapore to control shipment of stock from one of 29 ports in 14 countries, continuously reviewing and adapting strategies to ensure pace is maintained.

•Maintaining accurate and specific lines of communication, allowing information to flow smoothly and for decisions to be made based on it.

•Planning and making daily decisions based around both international events and business sales, liaising with BMD and DC teams to enable maximum speed-to-store at minimum cost.

•Demonstrating high levels of data analysis and process awareness to ensure all potential issues are pre-empted, providing further recommendations and support to resolve.

Responsible for managing daily intake of stock at PO and MG level, liaising with product teams, suppliers, New Look’s UK NDC / international hubs and freight forwarders:

•Coordination of delivery of all product types from a supply base of 270 suppliers, providing expert support to BMD and suppliers in achieving on-time deliveries.

•Planning of up-stream supply chain activities to support daily and weekly decision meetings on physical and systemic volumes.

•Ensuring maximum profit protection by scrutinising all metrics of an average of 3 million units of product moving through the supply chain every week.

•Demonstrating a high level of data management, providing accurate communications to all parties on supply chain events.

Responsible for decision-making and resolution of problems to ensure efficient use of supply chain resources, with all customers in mind:

•Act as first-line support for all business departments on supply chain activities, using industry knowledge to both influence and resolve issues.

•Provide support to BMD teams in purchase order raising and management processes, training and influencing where necessary to ensure minimum level errors.

Responsible for assisting in the resolution of any issues affecting the Free Stock availability of product:

•Communicating clear and timely information to the DC and hub teams to ensure all product is handled in accordance to its history within the up-stream supply chain.

•Using experience and knowledge to investigate any issues arising during the product lifecycle timeline.

Experience & Skills

•Excellent communication skills (verbal and written) essential

•Strong interpersonal skills, flexibility and enthusiasm

•Confident with numbers, data and statistical analysis

•Self-confident and assertive, especially when under pressure

•A proactive approach to problem solving

•Experience of working as part of a face-paced team. Proven team leadership skills desirable.

Reference: 34355085

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