Student Services Administrator

Posted 22 February by Reed Featured
An Excellent opportunity has arisen  for an experienced administrator in a school in Wembley North west London  This is a full time position

To provide a comprehensive high-level student administration support service across the academy to ensure that tasks are completed to a high standard in a timely and efficient manner.

• First Aid duties – First point of contact in aiding pupils in medical room and contacting parents
• Updating medical history/conditions onto the school’s management information system
• Supervising the vaccination programme
• Process behaviour and merits text messages to parents
• To be responsible for making telephones calls to parents regarding issues such as uniform, detentions as directed, recording details of this contact and referring matters forward to academy staff as appropriate
• To ensure that telephone and email queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
• Ensuring individual pupils have personal items returned (if named) and that all lost property is cleared from the Lost Property storage area.
• To provide general clerical, administrative support e.g. photocopying, filing, emailing, completion of standard forms, respond to routine correspondence, letters to parents, etc
• To maintain manual and computerised records. Collating information on pupils for meetings
• Organise appointments with parents on behalf of the pastoral team
• Generate and share pastoral data reports
• To use the databases and administrative systems, ensuring they are kept up to date and relevant information is disseminated to appropriate members of staff
• To produce documents (including presentations, correspondence, reports and spreadsheets) in line with school standards, making certain that confidentiality is maintained when required
• The post holder may be required to undertake other duties that are appropriate to the post holders abilities and position.
• To undertake any task as directed by the Principal or line manager

Essential skills
• Confident using Microsoft Office (Word, Excel & PowerPoint)
• Excellent customer service skills
• Relentless drive to do whatever it takes to ensure all pupils succeed.
• Embody our core values – integrity, courage, community and mastery – in all aspects of work and conduct.
• The belief that with the right environment all of our pupils are able to excel at university, or in a meaningful alternative.
• The courage and conviction to make a difference.
• The ability to listen and communicate effectively.
• Empathy and the ability to understand the needs, aspirations and motivation of diverse individuals and groups.
• Identify, analyse and resolve problems and issues.
• Make fact-based decisions.
• Sustain energy, optimism and motivation in the face of pressure and setbacks.
• Stay calm in difficult situations and maintain clarity of vision

You need  

Confident using Microsoft Office (Word, Excel & PowerPoint)
• Excellent customer service skills
• The courage and conviction to make a difference.
• The ability to listen and communicate effectively.
you need first aid training or willingness to attend first aid training.
If you have the relevant skills and experience for this role please email your cv  in word format to 

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Do you have Admin Experience?
Have you provided Admin Support in a school?
Are you are trained first aider?
Are you a confident user of Microsoft Office?
is your anticipated salary £19,175- £21,000 p?

Reference: 34534548

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