Student Services Administrator - REMOTE

Posted 27 March by Profile 29
Easy Apply

Job; Student Services Administrator - REMOTE

If you are looking for a company run with true entrepreneurial spirit combined with the flexibility of working from your home/office, then look no further. This company provides world-renowned hypnotherapy products as well as teaching bespoke hypnotherapy & transformational therapy methodologies via online course and live events. They’re a remote team based across the world. Their company is growing at a fast rate and this is your chance to join a team of intelligent, high achieving and ambitious people.

As their student services continue to expand, they require a creative and flexible Student Services Administrator who has previous experience in coordinating the day to day running of a number of specific programmes. Your primary focus will be to ensure students are supported through enrollment and on-boarding processes for each of their online and live courses and during their post qualifying year.

Duties & Responsibilities;

  • Form part of a team managing enrollment and on-boarding of live and online students including data logging, intake assessment, student support through to programme completion and evaluation.
  • Manage extended support programmes ensuring students complete studies and receive the support they need.
  • Mark student assessments and dispatch certificates/awards as appropriate.
  • Work to an activation schedule to ensure students have the necessary resources they need to access programmes.
  • Support their Student Mentoring Programme including matching students to mentors.
  • Schedule calls/meetings/webinars with graduates and trainers in line with programme requirements.
  • Follow a process to ensure scheduled support sessions happen and that records are appropriately logged in line with GDPR.
  • Collate feedback on students’ progress and feedback to Lead Co-ordinator to devise appropriate action plans in conjunction with mentors to improve performance.
  • Build and maintain key relationships with graduate trainers ensuring that workflow is maintained.
  • Logging information in their CRM system and keeping records in line with the new GPDR.
  • Database Administration and general communication via email and social media/Facebook
  • Responding to Zen-desk queries relating to on-boarding, courses and student support

Skills & Experience;

  • Excellent communication and interpersonal skills (both verbal and written)
  • Exceptional organisation and time management skills
  • Managing calendars/diaries
  • Strong self-organisation and relationship building skills
  • Able to manage small teams of mentors/trainers
  • Confident presentation skills (webinars)
  • Good working knowledge of Zoom, Google Docs, Microsoft Office, Excel, Word, PowerPoint etc
  • Familiar with using social media
  • Creative and able to see new opportunities to work differently

Other Stuff;

  • £’s; fully DoE up to £25k + benefits
  • Location; based from your home / remotely with occasional (every approx. 6 weeks) meetings in & around London,
  • Interested? Please send your (Word) CV,
  • Not for you but you know someone suitable? - Profile 29 can pay a referral fee,
  • Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

In accordance with GDPR by applying you give Profile 29 consent to use your data for recruitment purposes only (details of Profile 29’s privacy policy can be found at: profile-29 .com/privacy)

Profile 29 recruitment keywords; student administrator coordinator co-ordinator graduate learning training therapy home based remote programme programmes support

Reference: 37609348

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job