Role: Strategic Client Services Director
Salary:£85-90k + bonus and benefits
Location: Central London
A leading Integrated Marketing and Tech Consultancy are looking for a driven Strategic Client Services Director to join their Data-Driven Client Services department.
You will motivate and drive internal teams and inspire clients to deliver outstanding work that achieves results and delivers amazing customer experiences.
You will have solid experience of understanding client’s strategic business needs and expectations, while working across different internal teams (including, Insight, Data, Campaign and Technology) to define and implement relevant CRM & Email Marketing Strategies and Digital Solutions.
You will need to be equal parts data, tech and creative and have outstanding communication and leadership skills, as you will be delivering innovative proposals, working with key stakeholders and driving revenue across the group.
- Strategic Client Services experience - managing and building key client relationships
- Experienced with up-selling/ cross-selling solutions to increase account revenue
- Experience delivering customer strategy and Marketing projects, driving analysis,
- Strong experience in CRM, Email and Customer Data strategies (Digital knowledge also welcome)
- Consultancy/agency background
- Evidence of being commercial and results focused
- Experience delivering motivational pitches and proposals
- Strong leadership experience
- Digital - understand what's going on and opportunities to use different technology and channels
If you feel you are a driven strategic thinker, who would love this challenge, please follow the link to apply ASAP!
- Account Management
- Client Services
- Marketing Strategies
- Strategic Marketing Consultancy