Thorntons is Britain’s leading premium chocolate manufacturer and retailer. For over 100 years we have been exciting and delighting our customers through our high quality, innovative products, our legendary customer service and our commitment to our people and communities.
We are proud to be recognised as one of Britain’s best loved brands and strive for people to love working for us as much as they love our products. We truly recognise that our people make us unique and they shape and develop the culture which drives our success.
Our store teams are the heart of our business. They delight in delivering a legendary customer experience every day, to every customer. We are currently looking for talented retailers who thrive in a dynamic environment, have a real understanding of our products and customers, and a passion to see themselves and others succeed.
What does success at Thorntons look like?
A successful store manager at Thorntons displays their natural ability to coach, develop and support their teams to enable them to thrive and realise their potential and personal ambitions. They take personal ownership and are proud to deliver a legendary customer experience in the best sweet shop in town. Through acting as brand ambassadors, they continually promote the Thorntons brand and culture to our customers through their teams. A commercial focus is second nature and our managers ensure their customers remain at the heart of every decision they make.
You will be a passionate and talented retailer with a proven ability to build and develop teams to be the best they can be. You will be confident to make your own decisions whilst your ambition and drive enables you to see new opportunities to grow your business. Operational excellence will be second nature and you will take pride in your achievements and the success of your team and your store.
We want you to talk to us about how you will bring your experience, skills and ideas to our team. If you are excited by what you have read, please introduce yourself and apply today.
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