Store Manager - Fashion Brand

Posted 1 August by A2Z Recruitment Solutions Ltd
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Role: Store Manager

Salary: 25 - 30k, plus sales/yearly Bonus, Strong progression route, the better you perform the more money you will earn. Through sales and yearly profit scheme.

Regional/Area Management training and development opportunity, for those looking to develop their career.

As a Store Manager, you will be responsible for the day-to-day operation of the store and supporting all aspects of the business. Our client is a specialist Sports, Health leisure specialist within Footwear, however, Footwear experience is not essential but retail management experience is required at Assistant Management level as a minimum.

This includes running daily operations and leading by example, ensuring consistent levels of quality in all areas of service, the management and motivation of the team, all governed by a strong decision-making ability and sense of responsibility.

Roles and Responsibilities:

• Experience of working in retail essential at assistant manager level

• Driving sales and key KPI’s through strong leadership.

• Taking control, ownership and accountability of store operations and team performance, including responsibility for opening and closing the store as required.

• Displaying skills in leadership in relation to managing and motivating a team to increase sales and ensure efficiency.

• Being the liaison between staff and management to ensure relationship building in a diplomatic manner.

• Continually supporting the shop floor team, talking to colleagues and customers professionally.

• Handling staff concerns and ensuring investigations are conducted in line with policy, as well as being confident to carry out one to one informal conversations (documented where necessary).

• Picking up any formal complaints.

• Ensuring high standards for quality, customer service and health and safety are consistently met.

• Preparing bank deposits as required and being responsible for this in relation to security.

• Handling cash on a daily basis when serving customers and preparing bank deposits. • Determining customers’ needs through professional means and clear communication. • Handling and supporting the team on customer complaints within store, escalating to the Customer Services or Regional Support Manager where necessary.

• Organising special promotions, displays and events.

• Having a keen awareness of product knowledge within stores when advising customers. • Restocking merchandise and assisting the Merchandising team in decisions regarding stock levels.

• Keeping the store tidy and clean, including counters and seating areas, as well as staff room and other communal areas whether visible to customers to not. Skills, experience and abilities: • Confidence, drive and enthusiasm for the role - accentuated by customer interaction • Strong commitment to customer service

• Has strong verbal and communication skills

• Ability to work under pressure

• Ability to build positive relationships with the customer and staff

• Continually reflects strong team spirit

• Has a good understanding of product knowledge

• Possesses a competitive spirit and a desire to sell

• Has positive problem-solving skills

• Keen and ambition to develop leadership skills and demonstrate this to show reliability

Regretfully due to the volume of responses generated A2Z Recruitment Solutions are only in a position to contact those candidates who have been successful.

Keywords: Store Manager, Branch manager, retail manager, Footwear, Assistant Manager, Team leader,

Required skills

  • Store Management

Reference: 47671832

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