This is a fantastic opportunity to join as Store Manager for this brand new store opening in the Epsom Hospital, where you will manage a team of circa 15 and be responsible for the WHSmith store and the Coffee House store.
What you'll do
As an experienced Manager, you'll take pride in running an outstanding operation - driving sales, managing costs and inspiring the team to make sure every customer has a brilliant experience. It's also important that you create a positive rapport with the NHS Trust and the landlords too! Hands-on, target-focused and entrepreneurial - you'll treat the business as your own. Looking after all elements of the employee lifecycle, from recruitment and training onwards, you'll take charge of your team's development. It is vital that they're ready to give a great service as Hospital locations are particularly demanding - it can be an emotional setting that requires an empathetic approach.
What's in it for you
You've got tried and tested retail skills. Here, you can use them to the full. As effectively manager of your own business, it'll be down to you make sales soar. We have an inclusive culture and welcome innovative thinking - it could open the door to future progression. We'll trust you to get things done using your initiative and bringing in new ideas. We also support you through our Retail Academy which helps managers learn and progress. Want more? You can expect some fab rewards, including 25 days holiday, generous staff discount, annual performance related bonus, pension and much more!
Who we're looking for
You're a skilled retail or hospitality manager - in your element when inspiring a team. You lead by example, showing them what great customer service looks like. With this approach, you'll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you'll take full responsibility for P&L. If you set high standards and are highly driven you'll go far at WHSmith!
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But did you know we've been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.
At WHSmith we love progressing our people, so there are No Limits to where your career can go!