Performs day-to-day work demonstrating flexibility when necessary.Allocates internal and external customers work to medium-sized team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals. Reviews and approves work conducted by lower level staff for sensitive clients. Works on special projects for the business assisting in the collection and consolidation of business requirements, project deliverables and associated data. Performs day-to-day work when needed.Leverages a strong understanding of the Cash Management processes and systems. Monitors systems to ensure maintenance and upkeep is current to provide maximum usage.Establishes effective working relationship with internal and external clients and responds to their needs as they arise.Performs leadership duties for a small to medium-sized team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned. Completes all reports and prepares written business documentation as required accurately and on time.Serves as a work lead for a medium-sized team of Cash Management support staff. May be responsible for specific supervisory review and approval actions.Responsible for the quality and completion of own work. Helps develop and contributes to the achievement of team objectives by proposing solutions to problems considering timeliness, effectiveness and practicality in addressing clients’ needs.
Degree in Banking, Economics, Business, Financial Services, Mathematics, Data (ie. Data Science) or any Degree/CV outlining discipline with strong analytics components. Operations Analyst, Business Analyst, Data Analyst, Analyst
- Cash Management
- Transaction Processing
- Cash Operations