The main purpose of the role will be:
-Manage any required contracts with vendors or third parties and ensure all parties are aware of their responsibilities
-Ensures that systems are robust, reliable and available to meet business demand
-Ensures that systems are maintained in a compliant manner according to the IS quality system
-Ensures systems have appropriate disaster recovery plans and processes including contingency plans
-Proactively engage with Quality and Laboratory teams to encourage the use of technology to maximize efficiency, capacity and reliability or operations
-Develop innovative approaches to solve business challenges with current or new technology
-Plan and execute Quality & Laboratory information systems projects
-Coach system users in the compliant and efficient use of their systems
-Aligns with relevant corporate business and IS teams to ensure that IS strategy for Quality and Laboratory systems is aligned with goals and standards
In order to be considered for this role, you will be required to have the following qualifications, skills and experience:
-Demonstrated experience in the delivery and management of information systems
-Working knowledge of GAMP software development lifecycle, and appropriate development methodologies for information systems.
-Education requirements are a Bachelors degree in Engineering, Information Systems, Computer Science or the Life Sciences.
-Experience supporting Quality and/or Laboratory information systems in the biotechnology or pharmaceutical industries or has worked in similar Laboratory environments and has gained expertise in the use of Laboratory information systems
Additional desirable skill sets include:
-Customer relationship management skills
-Day to day vendor management experience
-Past experience working in a global environment
-Experience scoping, defining, planning, implementing and documenting business opportunities
-Client management skills - ability to work with internal business clients to understand their business processes, manage scope of work expectations and suggest / recommend IS solutions
-Leadership, project management, communication, analysis, customer service, change management and interpersonal skills (e.g. conflict resolution) and demonstrate ability to function in a matrix team environment
-Knowledge of technical diagrams, process flowcharting and project management using MS Office applications, including MS Project and MS Visio and similar applications
-Proven delivery of a completed system or application as part of a project or developer's team, preferably with an industry partner
-Knowledge of System Architecture including underlying infrastructure and the structure of software solutions
-Ability to master, with minimal support, new IS technologies and processes
-Excellent analytical, problem-solving, business analysis and decision-making skills
-Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines, including the ability to be comfortable and function effectively in an environment of ambiguity
-Strong team player who is able to collaborate with colleagues on complex tasks and can provide leadership through influence to achieve the required results
-Understanding of business intelligence and reporting technologies
-Ability to participate/support efforts being run across multiple sites to ensure solutions satisfy local requirements
-Should have experience with Enterprise systems, validation, testing and change control
Candidates should demonstrate technical, project and interpersonal skills, including but not limited to the following: client interfacing and resolution of client concerns, project definition and business case development, proactive support and resolution of issues, technical guidance from concept to delivery, system delivery, commissioning and validation.
Please note that your CV should show exact dates of employment (month and year) and any gaps should be explained.
CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria.
If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference KA41740 in all correspondence.
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