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Specialist Contact Centre Advisor

Posted 9 March by REED Solutions Featured Ended
Established in the UK in 2007, our client provides operational services to more than 14 million UK customers, and 600,000 business and corporate customers. With over 3,000 employees, based at over 10 UK sites supporting over 800 UK branches. Not only does this ensure job security but also a defined path for progression based on performance and enthusiasm for the role working under our client.

No two days are the same, so you'll need the ability to think on your feet whilst constantly delivering an exceptional level of service. Our Centres are built on the outstanding service provided to our customers and colleagues. We are looking for exceptional people to deliver this service, have excellent attention to detail, and support function for internal departments.

If you put the quality of your work first and strive to provide the best service possible, we will invest in your future and provide you a career with our client.

Job title: Specialist Contact Centre Adviser

Pay: Salary £16000 per annum on an annualised hours contract (on average 35 hours per week). + £500 spending allowance + annual bonus (performance based)

Hours of work: Contract Type – Permanent (Annualised hours)

- Working hours Full-Time:
Mon – Fri: 8.00am – 7.00pm
Sat: 9.00am – 2pm

As a Customer Service Adviser in Teesside, you will aid existing Santander customer account holders in relation to mortgage and loan queries. Providing a service that is second to none you will be an ambassador for Santander Operations, working alongside your team members to provide an exceptional level of service, assist colleagues where needed and offer solutions.

You may not have worked in finance before or have an understanding of mortgages and loans but our world class training and development will ensure you are equipped with the skills to succeed. We look for people that share our values and give them the support to be the best they can be.

If you think this role is for you, please apply below:

https://www.reed.co.uk/jobs/specialist-contact-centre-adviser-/34541523

Reference: 34643702

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