The Collections department is responsible for minimising bad debt for the company and supporting our customers in financial difficulties, ultimately ensuring a fair customer outcome at all times.
Your daily conversations may vary from negotiating repayments of the customers arrears to the return of the company's asset. The role will include speaking with customers regarding the payments to their finance agreements but also those customers who have personal loans.
We are looking for candidates that are comfortable in having difficult conversations with customers regarding their finance agreements and personal loans. Negotiation and problem solving will be essential in order to come to the best resolution for the customer and the company.
For the full breakdown of responsibilities please download click apply.
We are committed to the achievement of equal opportunities.
Please be aware that MotoNovo Finance reserves the right to close this vacancy early should sufficient applications be received.