An exciting opportunity has arisen for someone to kick-start their career in the world of Special Markets. You will be working with the Commercial Sector of our client and will play a key role to ensure our customers receive excellent service.
This is a wide and varied role and would suit someone with good communication and customer service skills.
If you want to be involved in a successful team that rises to the challenge to make a real difference we want to hear from you.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer inbound calls in a polite and professional manner.
Process purchase orders for a wide range of large Institutional and Corporate customers within the same day of receipt, maintaining a high level of accuracy and ensuring prompt delivery to the customer.
Notify Field Team of requests from customers.
Be responsible for the maintenance of Key Accounts.
Process and Invoice Direct Ship orders.
Process Rep Stock orders and liaise with Export Dept when necessary for purchase orders over and above the normal requirement.
Release Ecommerce orders and deal with the relevant hold codes as required.
Provide support to customers ordering on-line.
Liaise with other departments as and when necessary ie. Accounts/Customer Pricing & Analysis /Customer Services.
Request Credit & Recharge orders when appropriate in line with the sales order.
Attend Staff meetings and Training Courses as required.
Some travel may be necessary.
Work as necessary to provide optimum cover to customers during office hours.
Participate in special projects and perform other duties as required.
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job