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Spanish Speaking Chargeback Admin

Posted 23 February by Kelly Services Easy Apply Ended
Job Title: Spanish Speaking Chargeback Administrator
Duration: 3 Months

Your new Job
My client are a international personal care company are looking for a Spanish speaking chargeback administrator  to join their team immediately. With over 100 years in the industry and a global presence my client work with some of the biggest names in the personal care industry. You will be the main point of contact for internal and external customers within the region, for all chargeback activities and enquiry/query management to resolution, across the entire Chargeback process

* Entry, maintenance and communication of chargeback agreements 
* Timely and accurate processing of chargeback claims in various formats and dealing with enquiries/queries relating to the chargeback process 
* Proactively managing the day-to-day requirements for own customer portfolio 
* Developing strong working relationships with key customers 
* Act as a liaison between Sales, Distribution and Business Unit by developing strong and open relationships with all groups. 
* Independent creation of chargeback settlements 
* Audit of chargeback claims by reporting and analysis 
* Administrative tasks, such as sending credits, lists, reporting, maintenance of archives 
* Monitoring of authorization process 
* Internal and external communication on chargeback agreements 
* Set up, update and monitor accruals according to specifications from Pricing 
* Management of Customer Portal: set up of new customers; user support; training of distributors / sellers 

 Skills you need to succeed  
Experience in chargeback/finance is needed. Must be a team player who is able to meet tight deadlines. You must have excellent communication skills as you will be liaising with customers on a daily basis. Must be able to speak fluent Spanish 

If you are interested in the above role please contact Jazmin on

Kelly Services are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Kelly Services are acting as an Employment Business in relation to this job.

Reference: 34546338

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