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Spanish Claims Handler, Essex, £30k

Posted 13 December 2017 by Origin Multilingual Ended
Job Title:        Claims Handler

Company Sector:             Automotive financial firm

Language:      Spanish

Location:          Essex, UK  


Company: Our client is a leading automotive financial firm operating across Europe. They have developed a range of facilities for clients and are rapidly expanding their activity. A new opportunity exists at their offices in West Essex (30 mins to Liverpool St) for an ambitious Spanish Speaking Claims Manager to join their team. 

Role: The person in this position is responsible for the following: 

-Confirming the responsibility of the claim and deciding on the correct resolutions or vehicles repair methods to use. 

-To give advice to the claimants on appropriate repairers and relevant liabilities and then evaluating the performance of the repairer and making recommendations regarding the repair quality 

-Resolving claims via calls emails and queries in an appropriate a timely manner within the company’s guidelines but without compromising quality.

-When necessary, completing examinations of motor vehicles to establish the validity of the claims

-Produce reports on claims issues and coordinate with the sales team 

Skills: The successful candidate must have the following skills:

-Fluent in Spanish and English

- Knowledge of LGV or HGV (preferred)

-Ideally, have certificates in motor repair or have previous experience with a proven track record working in the motor repairs industry

-Have excellent communication (written and oral) skills with a strong knowledge of motor vehicles

-BTEC/City and Guilds qualification or equivalent in motor mechanics 

-Have the capability to work well under pressure within a team or independently

Gain: This role will allow you to use your languages and customer service experience while gaining experience in a company where you could have infinite opportunities for progression. The company is providing a very competitive salary (up to £30k), so if this is a role which interests you please do not hesitate to contact our team. 

To discuss this position further, please contact Jade at Origin Multilingual.

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Origin Multilingual

Reference: 34021519

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