Spanish and Italian Speaking Customer Service Coordinator

Posted 5 February by French Selection UK

FRENCH SELECTION UK
Spanish and Italian Speaking Customer Service Coordinator
Customer Service, Spanish, Spain, Italian, Italy, Communication Skills, Order Processing, Quotation, Manufacturing, Newcastle Upon Tyne, North East England
Salary: up to £20k (D.O.E) pa +bonus + benefits (25 days holiday, Pension Scheme, Life & Health Care)
Location: Newcastle upon Tyne, Tyne and Wear
At commutable distance from Newcastle, Gateshead, North Shields, South Shields, Tynemouth, Durham, Sunderland, Hartlepool, Washington, Chester Le Street, Middlesbrough
Ref: B528NC

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Please visit the French Selection UK website, vacancies section, search job reference: B528NC
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Company Profile:
Our client is an industry leader with a large international presence

Responsibilities:
To be the main point of contact for Spanish and Italian speaking customers (B2B)

Main Duties:
- Maintaining and building relationships with Spanish and Italian speaking customers
- Dealing with all customer enquiries
- Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites
- Managing and following up orders
- Processing invoices and all other payment documents
- Communicating internally with all departments to achieve customer satisfaction
- Monitoring customer demand and providing feedback to relevant departments
- Maintaining good working relationship with the field sales department and specific accounts

Candidate Profile:
- Fluent in English, Spanish and Italian - written & spoken - is essential
- Previous experience in Customer Care is a bonus
- Order processing experience would be an advantage
- PC literate
- Strong communication and organisational skills
- Able to work under pressure and autonomously

Salary: up to £20k (D.O.E) pa + bonus + benefits (25 days holiday, Pension Scheme, Life & Health Care)

French Selection UK, the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Communication Skills
  • Customer Service
  • Italian
  • Spanish

Application questions

Are you fluent in English?
Are you fluent in Spanish and Italian?

Reference: 34401293

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