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Spanish and French Speaking Data Entry / Administrator

Posted 14 March by Skye Solutions Recruitment limited Ended


You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel at ease. As well as being comfortable working in a performance-driven environment with confidence.


- providing professional and efficient customer service

- making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements

- first contact resolution of customers and clients queries, requests, orders and complaints

- pro-actively contact existing and potential customers.

- Entering data onto our systems and translating.

- meeting and greet guest providing a proficient customer service experience, as required


- previous administration and data entry experience

- good proficiency and navigation skills around a pc, excellent keyboard skills

- good telephone manner with a clear speaking voice

- good communication skills and the ability to build rapport with the customer

- ability to work well in a team


- delivery of targeted personal quality and performance scores

- delivery of departmental KPI’s and SLA’s

- manager observation

- customer feedback (internal/external)

- compliance delivery

Required skills

  • Communication Skills
  • Customer Service
  • French
  • Spanish
  • Fluent English

Reference: 34124900

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