Junior Telesales - Account Manager

Posted 2 days ago by Duval Associates Ltd
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Junior Telesales Account Manager - Ace role for a positive outgoing communicator based in South Derbyshire!
Sales Support Administrator - Great stable role - Free parkng - great people - Lovely company!
Competitive salary - excellent offices & team role
Fast paced - Quality focused - Swadlincote

The Group consists of 6 exciting businesses within South Derbyshire with a turnover of over 75 million and 1100 staff across 5 sites. The company has been established over 20 years and are looking for an additional Admin / CA professional to join their young and vibrant admin support team in their main office. Free parking 23 days holiday plus all BH and a great group of people. Normal office hrs, Monday Friday. Apply today - Interviews FEB 2019 - Start ASAP

Opportunity:

We are currently recruiting for a Sales Order Processor/Customer Service Advisor, based in Swadlincote, who will be responsible for ensuring that all orders are processed to agreed timescales, and to provide a high level of customer service.

  • Provide support to a dedicated Area Sales Manager with order inputting and resolving customer queries.
  • Ensure that orders are inputted accurately in the agreed format, to agreed timescales.
  • Deal with after sales issues, complaints and customer queries
  • Complete goods return notes and credit requests as necessary
  • Ensure that customer queries are responded to within 24 hours and dealt with to the highest level.
  • Undertake routine administrative tasks such as filing, faxing emailing, word-processing, photocopying, printing
  • Provide product knowledge to an extent to be able to answer queries to customers and in-house.

Personal Specification:

  • Ability to demonstrate a professional and reliable work ethic
  • Excellent time management and ability to prioritise workload
  • Focused on customer service in a fast paced role
  • Ability to demonstrate good attention to detail and order inputting
  • Good knowledge of MS Office
  • Really bright and bubbly communicator with pride in their work

This excellent yet challenging position offers an great opportunity for a self-motivated individual to join a progressive company and to develop an exciting career. Selected candidates must be enthusiastic with an excellent work ethic and be prepared to work hard.

Package:

  • excellent starting basic salary
  • Lots of benefits
  • evolving growing business
  • 23 days holiday plus all BH
  • Some flexibility in start time
  • Free parking

APPLY TODAY - START Feb - March 2019

Reference: 36961875

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