This job has ended. Find similar jobs.

Software Training and Installation Consultant

Posted 31 January by Euro London Ended
Do you enjoy training end-users on the latest software and hardware technologies ?

Keen to travel throughout the UK /EMEA region to training clients on-site ?

If so , Euro London Appointments is currently recruiting for an Entry level Software Training Consultant for a leading vehicle safety technology innovator, whose cutting-edge technologies enhance the safety for millions of drivers globally , backed-up with the support of an experienced international organization.

As part of the European Consultancy team , the Entry-level Software Training Consultant plays a vital role within the organization, providing remote and on-site training and software installations across the UK and through the EMEA region. With a pro-active and analytical approach as well as developed communications skills to work with clients possessing different levels of technical understanding.

Main responsibilities

*Carrying out on-site training on our client's main end-user applications enabling clients to get maximum Return on Investment from the systems in a timely and efficient manner. This is often carried out in the form of remote webinars and on-site training workshops.
*Being involved in on-site and off-site installation work for software programs.
*Performing testing of new Fleet Management software.
*Setting up new software and web based systems.
*Carrying out test downloads for new and existing vehicles ( ranging from HGVs to coaches,vans,cars and emergency services vehicles) in order to verify correct functioning.
*Maintaining up to date customer records on the CRM system.
*Producing and maintaining documentation.
*Carrying out client reporting with preparation of monthly reports using Agility or Insight.
*Developing suitable tests for training client delegates in workshops.
*Issuing training certificates and carrying out other ad-hoc duties as required.

Key skills and requirements

*Excellent customer service and customer facing skills, developed in at least one internship/professional position including customer on-site software/hardware/web applications training and workshops.
*The ability to communicate with clients possessing all levels of technical understanding , in this case this can range from drivers through to internal IT technicians and executive level VPs.
*Attention to detail and a flexible approach to problem solving- prior experience in technical support on software and web solutions is a big benefit for this.
*Developed PC skills particularly with MS Windows, MS Office, MS Excel. Working knowledge of SQL querying is beneficial.
*Experience with Networking (TCP/IP, LAN/WAN ) and networking protocols is beneficial.
* Experience in client reporting with preparation of monthly reports using Agility or Insight is beneficial
*Highly motivated with an enthusiasm for ensuring customer success and ultimately delivering a solution that will improve driver and road-user safety.
*Analytical and able absorb often complex information regarding customer requirements and training needs to produce effective solutions and workshops.
*A self-motivated , flexible attitude
*Willingness to travel regularly mainly within the UK but also occasionally to other countries in the EMEA region. Travel is usually one 2 days on site maximum with one overnight stay per on-site visit.
*A Full driving license.
*An additional European language ( French or Spanish)is a significant advantage and our client has an international team.

In return our client can offer an excellent career path offering opportunities for further development into consultancy and project management.

Required skills

  • Training/Consultancy/Installations/Support/Excel/Reporting

Reference: 34365329

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job