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Software Support Engineer - SQL, Windows, PC, Linux

Posted 5 January by GCS Recruitment Specialists Ltd Ended

Software Support Engineer

SQL, PC, Software Support, Linux, Windows

Location: Gerrards Cross

Salary: £22,000 - £28,000 + Excellent Benefits & Training.

If you are someone from an IT/scientificdegreeeducated background, who can drive and has excellent customerservice - look no further.

Fantastic opportunity to join a small, but growingsoftwarecompany with the scope to develop and progress your career.

Responsibilities:

  • Level 1 support for all customers - via telephone and email.
  • Analyse, diagnose and resolve all customer issues
  • Escalate the issue for assistance from the development team if required.
  • Log/Close Support issues via Salesforce
  • Install and Customise applications
  • Test bug fixes released by the development team before delivery to the customer

Experience:

  • Previous software support experience (advantage)
  • Good PC and Internet experience.
  • Software Development Process - i.e. Programming, Windows, Databases, Webservers
  • An excellent understanding of the different MedICUs applications - in-house training provided.

Reference: 34147667

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