Software Support Apprentice

Posted 8 July by Intequal

Vacancy Overview:

Do you have a passion for IT and software? Do you enjoy building apps, constructing websites or using code? Then this might just be the perfect position for you to kickstart your career!

Working Week:

Monday - Friday

Weekly Wage:


Detailed Job Description:

We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software and web development.

About the Company

Our client, based in Kidderminster was established in 1979. They are a total IT support solutions provider, offering IT services specific to individual business requirements and are a leading provider of Microsoft and Pegasus Opera 3 business software.

Job Role

As a Level 3 Software Developer Apprentice, you will be undertaking a recognised apprenticeship qualification including Microsoft certifications, at the same time as working as part of the companys software development team.

Youll work as part of the team to learn about the latest technologies the company uses to deliver what they need, including C# and .net. You will be assisting with projects and gaining on the job knowledge whilst gaining a qualification.

As a Software Developer Apprentice your main role and responsibilities will include:

Providing customers with support on a range of software platforms

Regular checks throughout the day of Support Mail and Support System for new jobs and either resolution of reported issues or escalation to the team

Assisting with in-house repairs to customer data

Assisting with the in-house creation of reports and documents using Visual Foxpro, XRL and Crystal

Once trained you will be Programming in C# and .net and assisting with the creation of SQL queries and scripts

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start to your professional career within the IT industry.

Skills Required:

You must have:

Good communication skills

A keen interest in IT

An enthusiasm for learning & working in a team environment

A passion for providing excellent customer service

Must associate themselves with the following values:

Respect - Integrity - Commitment - Together - Verve

Personal Qualities:

The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isnt afraid to ask questions.

Required skills

  • You must have: • Good communication skills • A keen interest in IT • An enthusiasm for learning & working in a team environment • A passion for provi

Reference: 43015308

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job