Software Support Analyst - Bath - 18-20k - SQL Skills & Software Knowledge?
Granite Consulting are recruiting for a Software Support Analyst to join a software house in the heart of Bath, an easy walk from Bath Spa train station.
The role will be joining a team providing remote based support of award winning, bespoke software packages. You will be comfortable dealing with clients on the phone or via email, providing a first class level of support and using your SQL knowledge to identify and fix scripting issues.
You will also act as a link between front-line support and the internal development team, escalating issues which require a development fix.
This position would be ideal for an IT / Computing graduate who has some knowledge of SQL, or someone coming from a similar role providing software support.
- Knowledge of SQL (not expert, training will be provided)
- First-class support over the phone, email and remote PC
- Customer focussed
To apply for the role or for more information, send a CV now to the team at Granite Consulting.
- Technical Support