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Software Solutions Consultant - Life Sciences

Posted 6 March by CV Cafe Recruitment Ltd Easy Apply Ended

My client is a well-established, privately owned software company, creating software solutions that enable life science and other regulated companies, to deliver life-improving products to more people sooner. With its head office in the US, they are looking for a Software Support Consultant to join their Basingstoke, UK office.

The Software Support Consultant will work in the Sales Team to research and the needs of the customers in the Life Sciences and ISO regulated industries. They will have in depth knowledge of medical device, pharmaceutical, blood and biologics, ISO, etc. compliance issues and processes and know how to speak to the various stakeholders in these industries, addressing their problems and defining the overall technical and business solution. This person will lead internal technical resources to prepare and deliver compelling demonstrations and presentations. This person will be responsible to answer in-depth customer questions and inquires related to system and database infrastructure, processes and business models.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support Sales efforts to win business from new and existing customers
  • Be able to configure and demonstrate in depth product functionality per prospect requirements
  • Understand and be able to present how the software can be used throughout all applicable aspects of a customer's business
  • Support the response to Requests for Information and applicable sections of Requests for Proposals
  • Provide training demos as part of trial site set up for customers and prospects
  • Support Marketing needs for technical demonstrations
  • Own the configuration and updating of the sales demo database

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Professional and interpersonal skills required to develop
  • Proficient in using web based applications and MS Office products
  • IT background with database (SQL) knowledge preferred
  • Outstanding communication skills (both verbal and written)
  • Life sciences and/or ISO regulated Industry expertise
  • Demonstration skills
  • Problem solving skills
  • Must be able to function and think under pressure and to articulate and solve complex problems
  • Ability to meet tight deadlines
  • Up to 50% travel required

EDUCATION AND TRAINING:

  • In depth knowledge of Quality Management and Quality Processes related to the Life Sciences and ISO regulated Industries related to product development and commercialization processes, including the issues involved in complying with FDA regulations and ISO standards
  • BA or BS degree preferred or equivalent experience
  • Certification in ISO, ASQ, ISPE or other Quality-focused areas is preferred
  • Experience working in a life-sciences or ISO regulated industry preferred

Required skills

  • Software Quality Assurance
  • Software Sales
  • Software Solutions
  • Lifesciences
  • Quality Processes

Reference: 34622372

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