Software Installation and Support Engineer - Wakefield
Avanti Recruitment is working with a successful software house based in Wakefield to recruit a Software Installation and Support Engineer to join their technical support team. Your role will include working with clients to remotely install and configure their bespoke software applications and troubleshoot any issues that arise. You will become an expert user of their software and will provide training to the customers to ensure they gain the maximum value from the software platform. When not working on new customer installations, you will work on the helpdesk to provide support to customers to troubleshoot any issues they are having with the software. This may be working through training needs or issues caused by user-error but could be technical problems that require further troubleshooting such as server migrations that have caused compatibility issues.
To be considered you will have at least 2-3 years experience in an Application Support and / or Software Installation role. You will need to have at least basic skills with SQL to run pre-defined queries and Look-ups for configuring the software but more advanced skills such as writing queries would be beneficial but not essential. You will also require good all round Windows Desktop skills such as knowing your way around the Windows operating system and basic networking knowledge as well as Active Directory.
This will a great role for a junior level Software Support Engineer to gain new skills and have the opportunity for future career progression down a number of different career routes.
For immediate consideration and interview in the next week please APPLY NOW
Salary: £25,000 - £30,000 + benefits + training
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